Terms and Conditions

Our online store is a secure environment with a SSL certificate for protecting credit card transactions.

We use the following payment gateways to process credit card payments:


Our website is accessible 24 hours a day, seven days a week.

When ordering, please specify if you have food allergies, or are taking medication that may interact with supplements, so we can assist you in making sure the product that is right for you.

By using this website, you indicate that you understand our terms and conditions and have agreed to them.

Cancelled Orders

If you cancel your order before it has been shipped, Kirker Health will refund your order in full.

If you cancel your order after it has been shipped, the cancellation will be treated as a return.

Damaged Goods

If you receive your parcel and the goods are damaged inside, you must notify us within 48 hours of receiving the order.

Kirker Health will advise you how to return the goods to us and a replacement will be sent as soon as possible once we have received the damaged goods.

Shipping within New Zealand

We ship our orders FREE through NZ Couriers for domestic and rural addresses.

We cannot guarantee specific delivery dates.

If you haven’t received your order within two weeks, please contact us so we can investigate it.

Shipping to Australia

We offer international shipping services to Australia.

We will use commercially reasonable efforts to deliver your shipment to the designated recipient in accordance with your chosen shipping method and timeframe.

However, we cannot guarantee specific delivery dates.

Our 30 day, satisfaction guarantee

We understand that everyone’s microbiome is unique and results can vary. If you have used the product as directed for at least three weeks and are not satisfied with your experience, we offer a 30-day money-back guarantee on your purchase.

Here’s how it works:
  • You have 30 days from the date of delivery to return your pottles.
  • You are responsible for the cost of return shipping. We recommend using a tracked shipping service for your own protection.
  • Once we receive your returned item, we will issue a full refund for the purchase price (less a $10 handling fee) to your original payment method.
For damaged or defective items, please see above for instructions. How to return an item:
  1. Contact us through sales@kirkerhealth.co.nz to initiate a return.
  2. Pack the item securely.
  3. Ship the package to the following address: Kirker Health PO Box 5101 Invercargill 9843 New Zealand
  We recommend keeping the tracking information for your records. Processing your return:
  • Please allow 5-7 business days for us to process your return after we receive it.
  • You will receive a confirmation email once your refund has been issued.

Medical Disclaimer

All material provided within this website is intended for information and education purposes only. In no way is any of the content on this website to be construed as medical advice or instruction. No action should be taken solely on the contents of this publication.

Consult your physician or a qualified health professional on any matters regarding your health, or on any opinions expressed within this site.

The information provided here is believed to be accurate based on the best judgment of Kirker Health but the reader is responsible for consulting with their own health professional on any matters raised within.

In addition, you should understand that medical information changes rapidly. Therefore, some information on this website may be out of date or even possibly inaccurate and erroneous.

Seek the advice of your physician before taking supplements of any kind.

Kirker Health does not assume any liability for the information contained herein, be it direct, indirect, consequential, special, exemplary, or other damages.

Kirker Health doesn’t assume any liability or risk involved in the use of its products as the conditions of use are beyond its control.

These statements and the supplements mentioned within this website, The Yoghurt Capsule Facebook Page, The Yoghurt Capsule Google Business Profile, The Yoghurt Capsule Trustpilot page and labels on products are not intended to diagnose, treat, cure or prevent any disease.